Teachers FAQs Page
FAQs

  1. YOUR SEP SCHEDULE

  2. ADD A TIME SLOT

  3. MAKE AN SEP APPOINTMENT

  4. TAKE HOME NOTES

  5. TEAM TEACHERS

  6. CONTACT SUPPORT


How do I BLOCK OUT available time slots?
To BLOCK OUT available times from your schedule, simply select desired time slot and click it once. A popup box will appear and ask "Are you sure that you want to change this time from AVAILABLE to BLOCKED OUT?" Choose Ok if this is the correct time slot to block out or cancel if it is not the correct time slot.


Top

How do I change BLOCK OUT time to AVAILABLE?
To make a BLOCKED OUT time slot to available, simply select the desired time slot and click it once. A popup box will appear and ask "Are you sure you want to change this time slot from BLOCKED OUT to AVAILABLE?" Choose Ok if this is the correct time slot to make available or cancel if it is not the correct time slot.


Top

How do I print a copy of my schedule?
To print a copy of your schedule, click the link below your schedule that reads "Print a copy of your schedule?". This link will open another page with a black and white copy of your schedule. Choose File > Print from your browser's menu.


Top

How do I delete a student's appointment?
To delete a student's appointment, click the X next to the student's name. A popup box will appear and ask "Are you sure you want to delete this SEP Reservation for STUDENT NAME?" Choose Ok if this is the desired task, otherwise click cancel.


Top

How do I choose to not use the "School-Wide" Times?
To opt out of the default school wide schedule and start will a blank page, login to the system do the following:

          1- Update Teacher Info link at the top center of the page.
          2- Set the Use School Wide Schedule? setting to "N".
          3- Click the Change Info button.


PLEASE NOTE: This setting can only be changed before any times are blocked out or any appointments are made.


Top

How do I add AVAILABLE time slots that are outside the school-wide times?
To expand your schedule by adding AVAILABLE time slots outside the school-wide times, simply choose the LEAVE TIME AVAILABLE option from the Students drop down menu and then choose the date, hour, minute and AM/PM from the appropriate drop down menus. Press the ADD TIME TO YOUR SCHEDULE button. A popup box will appear and ask "You are about to add this time slot to your SEP Schedule." Choose Ok or Cancel.


Top

How do I make an appointment for a student that is outside the school-wide times?
To make an appointment for a student that is outside the school-wide times, simply choose the student's name from the drop down menu and then choose the date, hour, minute and AM/PM from the appropriate drop down menus. Press the ADD TIME TO YOUR SCHEDULE button. A popup box will appear and ask "You are about to add this time slot to your SEP Schedule." Choose Ok or Cancel.


Top

How do I delete an unwanted time slot?
To delete an unwanted time slot that has been added to your schedule, simple click the X next to the word AVAILABLE or BLOCKED OUT (depending on the time slot status). You may only delete time slots that have been added to your schedule. School wide time slots cannot be deleted.


Top

How do I make an appointment for a student that is within the school-wide times?
To make an appointment for a student that is in the school-wide times, simply choose the student's name from the available students in the drop down menu and then choose an available time from the Choose a Time drop down menu. Press the MAKE SEP APPOINTMENT button. A popup box will appear and ask "You are about to make an SEP appointment. Continue?" Choose Ok or Cancel.


Top

How do I add an individual student comment on the take home note?
To add comments to a take home note for an individual student, choose the student name from the drop down menu, enter the desired comments and then press the UPDATE INDIVIDUAL NOTE button. A popup box will appear and ask "This will update the Individual Note for the chosen student. Continue?". Choose Ok or Cancel. This note will only appear on the selected students take home note. If a class note is added, both the individual note and class note will appear on the student's take home note. This is not a required option.


Top

How do I delete/modify an individual student comment on the take home note?
To delete comments to a take home note for an individual student, choose the student name from the drop down menu, remove/modify the previous comments and then press the UPDATE INDIVIDUAL NOTE button. A popup box will appear and ask "This will update the Individual Note for the chosen student. Continue?". Choose Ok or Cancel. This note will only appear on the selected students take home note. If a class note is added, both the individual note and class note will appear on the student's take home note. This is not a required option.


Top

How do I add an entire class comment on the take home notes?
To add comments to the take home notes for the entire class, enter the desired comments and then press the UPDATE CLASS NOTE button. A popup box will appear and ask "This will update the Class Note for all students. Continue?". Choose Ok or Cancel. If an individual note is chosen, both the individual note and class note will appear on the student's take home note. This is not a required option. PLEASE NOTE - This process will update the Take Home Note for students with an appointment. If an appointment is added after this process has been completed, that student's take home note will not have this information. Please update the class take home note only after all student appointments have been made.


Top

How do I delete/modify an entire class comment on the take home notes?
To delete/modify comments to the take home notes for the entire class, remove the comments or change the text as desired and then press the UPDATE CLASS NOTE button. A popup box will appear and ask "This will update the Class Note for all students. Continue?". Choose Ok or Cancel. If an individual note is chosen, both the individual note and class note will appear on the student's take home note. This is not a required option.


Top

How do I print take home notes?
After all the SEP appointments have been made and any notes have been added, choose either ENTIRE CLASS or an individual student from the drop down menu and then choose the sort by category. Press the PRINT TAKE HOME NOTES button. If there are students that do not have an SEP appointment, a popup box will appear and ask "There are students that do not have an SEP Appointment. Print anyway?". Press Ok or Cancel.


Top

How do I set up my account if I am a Team Teacher?
Click HERE to download the Team Teacher instructions (PDF).


Top

How do I contact Technical Support at Canyon Creek Software?
If you need technical assistance, please send an email with the specific nature of your problem, your name and a contact phone number to support@canyoncreeksoftware.com.


Top

Copyright

Copyright © 2003 - 2017, Canyon Creek Software.  All rights reserved.    Privacy Policy    Terms of Use